Last updated: August 22, 2026
This Privacy Policy explains how Sweta Acharya collects, uses, stores, and shares personal information when you use swetaacharya.shop, shop with us, create an account, subscribe to updates, or contact our team.
Information we collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and delivery address, account details, order history, garment measurements, fit preferences, customisation requests, messages, and customer-service records.
We may also collect technical information automatically, such as your IP address, browser and device type, pages viewed, referring page, approximate location, and cookie or similar identifiers. Payment-card details are handled by authorised payment providers and are not intended to be stored in full by Sweta Acharya.
How we use information
- To process orders, payments, delivery, returns, alterations, and customer requests.
- To manage accounts and provide sizing, styling, appointment, and concierge assistance.
- To communicate order updates, respond to enquiries, and provide service notices.
- To prevent fraud, secure the website, maintain records, and meet legal obligations.
- To improve our collections, website, marketing, and customer experience.
- To send marketing messages where you have consented or where otherwise permitted; you may opt out at any time.
Cookies and analytics
We use essential cookies to operate functions such as the shopping bag, account, and checkout. With your choices and where required by law, we may also use analytics, functionality, and marketing technologies. You can manage cookies through your browser; disabling some cookies may affect website features.
When information is shared
We may share only the information reasonably required with trusted providers that support payments, hosting, analytics, communications, fraud prevention, fulfilment, and delivery. We may also disclose information where required by law, to protect legal rights and safety, during a business reorganisation, or with your consent. We do not sell personal information for money.
International processing and retention
Providers and customers may be located in different countries, so information may be processed outside your home jurisdiction. We use reasonable safeguards appropriate to the service and retain information only as long as needed for the purposes described, including legal, tax, accounting, warranty, and dispute requirements.
Security
We use reasonable administrative and technical measures designed to protect personal information. No internet transmission or electronic-storage method is completely secure, so absolute security cannot be guaranteed.
Your choices and rights
Subject to applicable law, you may ask to access, correct, update, or delete personal information, object to or restrict certain processing, withdraw consent, or request a portable copy. We may need to verify your identity and may retain information where legally required.
Children’s privacy
Our website is intended for adults purchasing couture products. We do not knowingly collect personal information directly from children without appropriate consent. A parent or guardian may contact us with a concern.
Policy updates
We may update this policy as our services or legal requirements change. The revised policy will be published here with an updated date.