The Global Concierge · Nepal & International

Sweta Acharya

Contact Us

Connect with the house

A dedicated couture experience, wherever you are.

Our concierge teams assist with online orders, appointments, styling, measurements, customisation and product questions. Choose the team closest to you, and we will guide you personally.

Planning for an occasion?

Share your event date when you contact us so we can advise on suitable pieces and estimated delivery timing.

Nepal & international

The Global Concierge

Appointments, online orders, styling, sizing and product assistance for clients in Nepal and worldwide.

Studio hours10:30 AM–7:00 PM NPT
Closed on Saturdays

India

Operations & Client Support

Virtual appointments, online orders, product enquiries and coordination for clients across India.

Support hours11:00 AM–7:00 PM IST
Closed on Sundays

Visit the atelier

Our Lalitpur flagship

Discover the collection in person and receive thoughtful guidance on silhouettes, styling, measurements and customisation.

Business address

Flagship Store
Ekantakuna Rd
Lalitpur 44600, Nepal
Get directions

Orders & general enquiries

Client Services

For product information, orders, delivery, appointments and aftercare.

contact@swetaacharya.com

Editorial & collaborations

Press & Partnerships

For media, styling, partnership and professional enquiries.

press@swetaacharya.com

Write to the atelier

How may we assist you?

Share a few details and our concierge will respond with thoughtful, personalised guidance. For an existing order, please include your order number.

Our response time

We aim to respond within two business days during studio hours.

    Helpful before you order

    Answers for a considered decision.

    Explore delivery timing, international duties, customisation, sizing and return eligibility before placing your order.

    Read FAQs